Information we collect
When a parent or guardian contacts Balakshitha International Academy, we may collect contact details, the learner's age, country or time zone, program interest, learning goals, preferred schedule and communications related to the enquiry or class.
How we use information
We use this information to respond to enquiries, recommend suitable programs, arrange classes, provide learning materials, communicate progress, manage enrollment and payment records, and operate the academy.
Children's information
Parents or guardians should provide information on behalf of children. We request only information reasonably needed for education and administration. Student names, photos, videos, voices, work or testimonials are used publicly only with appropriate parent or guardian permission.
Class recordings
Selected classes may be recorded for learning, revision, quality or safeguarding purposes where appropriate. Parents will be informed about the applicable practice. Recordings are shared only with authorized participants and must not be redistributed.
Sharing
We do not sell personal information. Information may be shared with instructors or service providers only when needed to deliver classes, process approved payments, operate communications or maintain the website, subject to appropriate safeguards.
Website preferences and analytics
This website remembers your language choice in a small preference cookie. If you allow analytics, we use Google Analytics to understand how families use the website, such as which pages are visited. Analytics never receives enquiry details, names, phone numbers, email addresses or information about your child. You can change your choice at any time using Cookie settings in the website footer.
Retention and security
Information is kept only as long as reasonably needed for the purposes described or as required by law. Reasonable steps are taken to protect it, but no internet service can guarantee complete security.
Your choices
Parents or guardians may ask to access, correct or delete information, withdraw future promotional-media permission, or ask a privacy question by contacting the academy.
Contact
Questions about this policy? Contact the academy using the details below.